Refund policy

Thank you for shopping at Ostomate Active.  As our products are custom made to suit you, we do not offer refunds on our products. We will refund if the items purchased are:

a.       faulty

b.      wrongly described or

c.       Not of merchandisable quality.

 

All garments are subject to inspection. Shipping costs are the responsibility of the customer and cannot be refunded unless the garment is faulty.